- This is a twelve (12) month non-refundable subscription plan.
- There will be a one time set-up fee of $49.95. Thereafter, customers will be billed monthly on the anniversary day of initial purchase.
- Each plan is valid per one computer only
- What is supported by the Total PC unlimited support package -
- Any Windows XP, Windows 2000 or Windows Vista PC (desktop or laptop) - diagnose and fix problems
- MP3 Player--set up and train on product. Not responsible for malfunctions resulting in hardware or software provided by manufacturer
- Digital Camera - set up and train on product. Not responsible for malfunctions resulting in hardware or software provided by manufacturer
- Virus/Spyware -Included or must use Lead Solutions approved software to be supported
- Backup and File Restore - set up and support for automatic online backup and restoration of data files: photos, documents, music and emails
- Microsoft Office - installation and operation, does not include training
- What is not supported by the Total PC unlimited support package -
- Hardware - training or any hardware related issues
- Printer - errors messages, update drivers, printer sharing
- PDAs
- VOIP phones
- Scanner - errors messages, update drivers, training
- Router/Network Devices - set up or support for small networks, security and file sharing
- Any third party software that is not supplied by Lead Solutions Inc such as Quickbooks, Peachtree, CAD programs, etc.
- Subscriptions will automatically renew after the first year on a month to month basis. However, after the first year, customer may cancel with a 30 day written notice.
- Customers are bound by the Terms and Conditions.
